Assignee cannot be blank redmine

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I'm using redmine 3.0.1 stable. Configured with email to create tickets with zoho mail. I got an error while receiving mail from anonymous user. Assignee cannot be blank

/usr/local/rvm/wrappers/ruby-2.1.7/rake -f /var/www/html/redmine/Rakefile redmine:email:receive_imap RAILS_ENV="production" host=imappro.zoho.com port=993 ssl=1 username=mail@mail.com password=123456 unknown_user=create no_permission_check=1 default_group="external" assigned_to="mail@mail.lk" no_account_notice=1 project="general" tracker="Support" allow_override=project,tracker,priority

edited Nov 21 at 7:21

asked Nov 19 at 10:04

nomad

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up vote
1
down vote

favorite

I'm using redmine 3.0.1 stable. Configured with email to create tickets with zoho mail. I got an error while receiving mail from anonymous user. Assignee cannot be blank

/usr/local/rvm/wrappers/ruby-2.1.7/rake -f /var/www/html/redmine/Rakefile redmine:email:receive_imap RAILS_ENV="production" host=imappro.zoho.com port=993 ssl=1 username=mail@mail.com password=123456 unknown_user=create no_permission_check=1 default_group="external" assigned_to="mail@mail.lk" no_account_notice=1 project="general" tracker="Support" allow_override=project,tracker,priority

edited Nov 21 at 7:21

asked Nov 19 at 10:04

nomad

314

add a comment |

up vote
1
down vote

favorite

I'm using redmine 3.0.1 stable. Configured with email to create tickets with zoho mail. I got an error while receiving mail from anonymous user. Assignee cannot be blank

/usr/local/rvm/wrappers/ruby-2.1.7/rake -f /var/www/html/redmine/Rakefile redmine:email:receive_imap RAILS_ENV="production" host=imappro.zoho.com port=993 ssl=1 username=mail@mail.com password=123456 unknown_user=create no_permission_check=1 default_group="external" assigned_to="mail@mail.lk" no_account_notice=1 project="general" tracker="Support" allow_override=project,tracker,priority

edited Nov 21 at 7:21

asked Nov 19 at 10:04

nomad

314

I'm using redmine 3.0.1 stable. Configured with email to create tickets with zoho mail. I got an error while receiving mail from anonymous user. Assignee cannot be blank

/usr/local/rvm/wrappers/ruby-2.1.7/rake -f /var/www/html/redmine/Rakefile redmine:email:receive_imap RAILS_ENV="production" host=imappro.zoho.com port=993 ssl=1 username=mail@mail.com password=123456 unknown_user=create no_permission_check=1 default_group="external" assigned_to="mail@mail.lk" no_account_notice=1 project="general" tracker="Support" allow_override=project,tracker,priority

rake redmine redmine-plugins

edited Nov 21 at 7:21

asked Nov 19 at 10:04

nomad

314

edited Nov 21 at 7:21

asked Nov 19 at 10:04

nomad

314

edited Nov 21 at 7:21

asked Nov 19 at 10:04

nomad

314

asked Nov 19 at 10:04

nomad

314

asked Nov 19 at 10:04

nomad

314

add a comment |

1 Answer
1

active

oldest

votes

up vote
1
down vote

As the Redmine manual suggest

assigned_to=ASSIGNEE     assignee (username or group name)

So, error you are getting is probably because
assigned_to="mail@mail.lk" is trying to assign to user based on his email, which is not username.

Alternatively, you can use some plugins, like Redmine Default Assign, however I'm not sure if it will work with newer versions of Redmine.

answered Nov 23 at 6:55

Aleksandar Pavić

1,3371420

Thanks for the response. I've changed the assignee to user name and group name both. But still getting the same error. Any idea?
– nomad
Nov 23 at 10:24

How about removing default_group="external"
– Aleksandar Pavić
Nov 23 at 10:40

I've tried with below code but same result, /usr/local/rvm/wrappers/ruby-2.1.7/rake -f /var/www/html/redmine/Rakefile redmine:email:receive_imap RAILS_ENV="production" host=mail.mail.com port=xxx ssl=1 username=mail@mail.com password=pwd unknown_user=create no_permission_check=1 assigned_to='user1' no_account_notice=1 project="general" tracker="Support" allow_override=project,tracker,priority,assigned_to
– nomad
2 days ago

add a comment |

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1 Answer
1

active

oldest

votes

1 Answer
1

active

oldest

votes

up vote
1
down vote

As the Redmine manual suggest

assigned_to=ASSIGNEE     assignee (username or group name)

So, error you are getting is probably because
assigned_to="mail@mail.lk" is trying to assign to user based on his email, which is not username.

Alternatively, you can use some plugins, like Redmine Default Assign, however I'm not sure if it will work with newer versions of Redmine.

answered Nov 23 at 6:55

Aleksandar Pavić

1,3371420

Thanks for the response. I've changed the assignee to user name and group name both. But still getting the same error. Any idea?
– nomad
Nov 23 at 10:24

How about removing default_group="external"
– Aleksandar Pavić
Nov 23 at 10:40

I've tried with below code but same result, /usr/local/rvm/wrappers/ruby-2.1.7/rake -f /var/www/html/redmine/Rakefile redmine:email:receive_imap RAILS_ENV="production" host=mail.mail.com port=xxx ssl=1 username=mail@mail.com password=pwd unknown_user=create no_permission_check=1 assigned_to='user1' no_account_notice=1 project="general" tracker="Support" allow_override=project,tracker,priority,assigned_to
– nomad
2 days ago

add a comment |

up vote
1
down vote

As the Redmine manual suggest

assigned_to=ASSIGNEE     assignee (username or group name)

So, error you are getting is probably because
assigned_to="mail@mail.lk" is trying to assign to user based on his email, which is not username.

Alternatively, you can use some plugins, like Redmine Default Assign, however I'm not sure if it will work with newer versions of Redmine.

answered Nov 23 at 6:55

Aleksandar Pavić

1,3371420

Thanks for the response. I've changed the assignee to user name and group name both. But still getting the same error. Any idea?
– nomad
Nov 23 at 10:24

How about removing default_group="external"
– Aleksandar Pavić
Nov 23 at 10:40

I've tried with below code but same result, /usr/local/rvm/wrappers/ruby-2.1.7/rake -f /var/www/html/redmine/Rakefile redmine:email:receive_imap RAILS_ENV="production" host=mail.mail.com port=xxx ssl=1 username=mail@mail.com password=pwd unknown_user=create no_permission_check=1 assigned_to='user1' no_account_notice=1 project="general" tracker="Support" allow_override=project,tracker,priority,assigned_to
– nomad
2 days ago

add a comment |

up vote
1
down vote

As the Redmine manual suggest

assigned_to=ASSIGNEE     assignee (username or group name)

So, error you are getting is probably because
assigned_to="mail@mail.lk" is trying to assign to user based on his email, which is not username.

Alternatively, you can use some plugins, like Redmine Default Assign, however I'm not sure if it will work with newer versions of Redmine.

answered Nov 23 at 6:55

Aleksandar Pavić

1,3371420

As the Redmine manual suggest

assigned_to=ASSIGNEE     assignee (username or group name)

So, error you are getting is probably because
assigned_to="mail@mail.lk" is trying to assign to user based on his email, which is not username.

Alternatively, you can use some plugins, like Redmine Default Assign, however I'm not sure if it will work with newer versions of Redmine.

answered Nov 23 at 6:55

Aleksandar Pavić

1,3371420

answered Nov 23 at 6:55

Aleksandar Pavić

1,3371420

answered Nov 23 at 6:55

Aleksandar Pavić

1,3371420

answered Nov 23 at 6:55

Aleksandar Pavić

1,3371420

Thanks for the response. I've changed the assignee to user name and group name both. But still getting the same error. Any idea?
– nomad
Nov 23 at 10:24

How about removing default_group="external"
– Aleksandar Pavić
Nov 23 at 10:40

I've tried with below code but same result, /usr/local/rvm/wrappers/ruby-2.1.7/rake -f /var/www/html/redmine/Rakefile redmine:email:receive_imap RAILS_ENV="production" host=mail.mail.com port=xxx ssl=1 username=mail@mail.com password=pwd unknown_user=create no_permission_check=1 assigned_to='user1' no_account_notice=1 project="general" tracker="Support" allow_override=project,tracker,priority,assigned_to
– nomad
2 days ago

add a comment |

Thanks for the response. I've changed the assignee to user name and group name both. But still getting the same error. Any idea?
– nomad
Nov 23 at 10:24

How about removing default_group="external"
– Aleksandar Pavić
Nov 23 at 10:40

I've tried with below code but same result, /usr/local/rvm/wrappers/ruby-2.1.7/rake -f /var/www/html/redmine/Rakefile redmine:email:receive_imap RAILS_ENV="production" host=mail.mail.com port=xxx ssl=1 username=mail@mail.com password=pwd unknown_user=create no_permission_check=1 assigned_to='user1' no_account_notice=1 project="general" tracker="Support" allow_override=project,tracker,priority,assigned_to
– nomad
2 days ago

Thanks for the response. I've changed the assignee to user name and group name both. But still getting the same error. Any idea?
– nomad
Nov 23 at 10:24

How about removing default_group="external"
– Aleksandar Pavić
Nov 23 at 10:40

I've tried with below code but same result, /usr/local/rvm/wrappers/ruby-2.1.7/rake -f /var/www/html/redmine/Rakefile redmine:email:receive_imap RAILS_ENV="production" host=mail.mail.com port=xxx ssl=1 username=mail@mail.com password=pwd unknown_user=create no_permission_check=1 assigned_to='user1' no_account_notice=1 project="general" tracker="Support" allow_override=project,tracker,priority,assigned_to
– nomad
2 days ago

add a comment |

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